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6 ways AI is making decisions that could impact you – part 2
In our last blog article we asked the question as to whether the use of Artificial Intelligence (AI) in decisions...
How can AI benefit the Social Housing sector? Part 2
In our last post we started to discuss how Artificial Intelligence (AI) and automation can help the Social Housing sector....
How can AI benefit the Social Housing sector? Part 1
This is the first in a running theme of blogs that will focus on how AI is being used in...
Chatbots – bad or simply misunderstood?
Chatbots have been around for quite a while now, probably longer than many of us realise. Despite this, it is...
6 ways AI is making decisions that could impact you – part 1
Artificial Intelligence (AI) has been in the public consciousness for decades.
5 examples of how to ruin customer service with a chatbot
Providing great customer service has long been understood as central to the success of any business or organisation. From shop...
The (Computer) Science of Christmas
At the very real risk of taking something fun, applying Computer Science to it, and completely ruining it(????), this week...
Is there a third AI winter coming?
Artificial Intelligence (AI) is in an exciting time. Advancements in computing power and cloud services have meant that data can...
How AI is used to predict customer behaviour
As we have stated many times in this blog, the use of Artificial Intelligence (AI) and intelligent automation is growing....
Grabbing the AI opportunity
In the 1980s and early 1990s the Artificial Intelligence (AI) industry experienced two “winters”; where the hype had overtaken the...
Snobbery in AI and how to create better solutions
The area of Artificial Intelligence (AI) has grown exponentially over the past few decades...
Engaging customers with AI and intelligent automation
Customer engagement and customer experience has never been more important...