Artificial Intelligence.
Intelligently Applied.

We build AI that solves real business problems

We’re a specialist team building practical tools for law firms, public sector teams and professional services.

Each one is designed to solve a specific problem and fit the systems you already use, so you see results without an overhaul.

Trusted by forward-thinking firms across the UK:

New Industry research

The Cost of Silence

We worked with YouGov to survey 1,373 people across UK law firms and their clients: consumers, businesses, and the partners and practice managers who serve them. Firms and clients answered the same questions, so what firms believe could be measured against what clients actually experience.

The legal work itself rarely lets firms down. What loses clients is everything around it: not knowing what’s happening, not knowing what it’s costing, constantly having to chase to find out. Firms think fewer than 1 in 10 clients chase them. More than 1 in 4 say they do. And once a client’s experience sours, most will leave and not come back.

Download the report

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Source: The Cost of Silence, Rising Tide AI / YouGov, 2026

The Data

Real impact, real results

75 MINUTES SAVED

per user, per day

With automated email filing from PinBox

<12

WEEKS ROI

Typical time to measurable ROI.

50%

FASTER ONBOARDING

Birchall Blackburn Law cut client onboarding time in half

With onboarding from ClientArc

Manual admin doesn't just drain time. It creates risk.

Whether you’re handling sensitive legal data, processing property transactions, or managing complex onboarding workflows – manual processes are quietly costing your firm more than you think.

Missed compliance steps. Duplicate data. Fee earners doing work that software should handle. It adds up fast.

We start by understanding what’s actually going wrong. Then we build or deploy the right solution to fix it – one that works with your existing systems, fits how your people work, and delivers results you can measure.

The What

Compliance built in, not bolted on

Every solution we deploy is designed around your regulatory requirements from the start - not added as an afterthought.

Time back for the work that matters

When the admin handles itself, your people can focus on the work they're actually here to do.

Visibility you've always wanted

Accurate data and real-time oversight, so decisions get made based on facts rather than instinct.

Fits the systems you already have

We work with your existing infrastructure. No rip-and-replace, no disruption, no "we'll get to integration later."

Built for the sectors that can't afford to get it wrong.

We work with law firms, public sector organisations and property businesses. The compliance pressures are different. The workflows are different. The consequences of getting it wrong are not.

Law Firms

Smarter workflows, stronger compliance

Handle client intake, email filing and data management without the manual overhead – so your fee earners can focus on billable work.

Public Sector

Secure, scalable, G-Cloud approved

Trusted by the UK Home Office and other government teams to modernise high-volume admin processes. Built to meet the standards that matter most.

Property Companies

Faster transactions, fewer errors

From enquiry handling to invoice processing, take the operational heavy lifting off your estate and lettings teams.

The What

The How

Pre-built, ready to deploy tools. Real problems. Measurable results.

Each solution was built to solve a specific operational problem. Not to demonstrate what AI can do – but to fix something that was genuinely costing firms time, money or compliance risk.

MatterFact: “I want clients to know where their case stands without having to ring us.”

MatterFact gives every client a live view of their case, in an app and portal that carry your firm’s own branding. Updates come straight from your case management system as the work happens, so clients have answers before they think to ask. Fewer chasing calls, and clients who remember who kept them informed.

CLIENTARC:
“I want onboarding that doesn’t eat up everyone’s time.”

ClientArc takes care of client and matter intake – logging new business, triggering compliance checks, and opening files without all the back-and-forth. It just runs, so your team can too.

PINBOX:
“I want emails to file themselves (and land where they’re supposed to).”

PinBox keeps inboxes organised by auto-filing matter-related emails and attachments in real time. No more dragging, dropping, or missing threads. Just clean, consistent correspondence, always where it should be.

DupliCut:
“I want clean, accurate data – without the cleanup job.”

DupliCut finds and fixes duplicate contact records before they turn into bigger problems. It keeps your data sharp, your systems tidy, and your teams working from one single source of truth.

SpeechMark:
“I need transcripts I can actually trust”

SpeechMark captures meaning, not just words – turning speech into accurate, structured text automatically. It understands context, checks names and details against your data, and produces clear transcripts and summaries you can trust.

Proptimise:
“I want my property team focused on deals, not admin.”

Proptimise handles the heavy lifting across estate and lettings operations – sorting enquiries, processing offers and invoices in the background, so your team can stay one step ahead.

Don't take our word for it - see what our clients say...

The Verdict

“

The solution Dan and the team at Rising Tide developed is a real time saver, and allows our teams to concentrate on their clients, rather than getting bogged down with admin tasks."

Working with Rising Tide has been a great experience for EMW. The project to configure and deploy PinBox was fast and efficient, and the solution is already delivering significant benefits for our fee earners.”

Working with the guys at Rising Tide has been a really positive experience for us. They have really taken the time to understand our business and have gone above and beyond in terms of developing the solution to meet the various requirements of our users.”

Featured in...

News & Insights

October 12, 2026

No News Isn’t Good News to a Client

It's a familiar pattern. A new client comes on board and the first few days are busy: introductions, ID checks, documents going back and forth, a call or two to set expectations. Then things go quiet.

October 12, 2026

Everyone Owns the Client Journey, Which Means Nobody Does

Put yourself in your new client's shoes for a moment and follow the law firm client journey from their side. You get in touch and speak to someone on reception, or to the new business team. A day or two later, someone else runs your ID checks and sends over onboarding forms. Then a fee earner picks up your matter, often with a paralegal's help. Some weeks later, the accounts team sends the bill.

September 7, 2026

What is Actually Changing when it comes to AI Watermarking for Law Firms?

AI watermarking has law firms asking the wrong question. Anthropic's new Claude watermark meets the EU AI Act Article 50 transparency rules, but the duty to mark sits with the model makers, so what's worth settling is AI disclosure, what your engagement letter says, and the AI tools already in your stack.

September 3, 2026

Why AI Transparency is Becoming the Price of Client Trust

The ICO has made AI transparency one of its four priorities, and clients are paying attention. For law firms, being open about how you use AI is fast becoming a test of trust, and a reason clients choose you. Here's what it takes to get it right.

August 17, 2026

ISO 27001 certification, and what it means when you trust us with client data

We've achieved ISO 27001 certification, UKAS-accredited via Perry Johnson Registrars. Here's what it means if you're weighing us up as a technology supplier in legal or public sector.

August 10, 2026

Shadow AI in Law Firms: Your Team Is Already Using It. The Only Question Is Whether You Know.

Here's a conversation that's happening in a lot of firms right now, usually without anyone saying it out loud.

August 4, 2026

AI and the Billable Hour: How Law Firms Bill Now

Say a tool drafts something in ten minutes that would have taken a solicitor three hours. Happy days! Faster turnaround, a fee earner freed up for other work, a client pleased with the speed. And under the billable hour, that task now earns a fraction of the fee it used to.

June 23, 2026

Auditing Your Law Firm’s New Business Intake Process: A Practical Framework

New business intake has a quiet way of becoming the most important process nobody quite owns. It sits between the new business team, the fee earners, operations and IT, touching all of them and reporting cleanly to none. That isn't a flaw in any one firm, it's just the nature of the work.

Need Something Built to Fit?

Every firm's challenges are slightly different.

Every firm's challenges are slightly different. In addition to our ready-to-use tools, we work with you to understand the specific problem, then design and build a solution around it – one that integrates with your existing systems and actually solves what it's supposed to solve.

Let's Talk It Through

Not sure where to start?

Good - that's usually where the most useful conversations begin.

We’ll ask the right questions, understand what’s actually going wrong, and tell you honestly whether we can help.
No flashy tech jargon. No agenda. No pushy sales tactics. Just a straight conversation.