Stay Ahead of the Curve
News & Insights
The legal industry is moving fast — from AI governance to automation best practices. Here’s what our team is reading, building, and thinking about.
It's a familiar pattern. A new client comes on board and the first few days are busy: introductions, ID checks, documents going back and forth, a call or two to set expectations. Then things go quiet.
Put yourself in your new client's shoes for a moment and follow the law firm client journey from their side. You get in touch and speak to someone on reception, or to the new business team. A day or two later, someone else runs your ID checks and sends over onboarding forms. Then a fee earner picks up your matter, often with a paralegal's help. Some weeks later, the accounts team sends the bill.
AI watermarking has law firms asking the wrong question.
Anthropic's new Claude watermark meets the EU AI Act Article 50 transparency rules, but the duty to mark sits with the model makers, so what's worth settling is AI disclosure, what your engagement letter says, and the AI tools already in your stack.
The ICO has made AI transparency one of its four priorities, and clients are paying attention. For law firms, being open about how you use AI is fast becoming a test of trust, and a reason clients choose you. Here's what it takes to get it right.
We've achieved ISO 27001 certification, UKAS-accredited via Perry Johnson Registrars. Here's what it means if you're weighing us up as a technology supplier in legal or public sector.
Here's a conversation that's happening in a lot of firms right now, usually without anyone saying it out loud.
Say a tool drafts something in ten minutes that would have taken a solicitor three hours. Happy days! Faster turnaround, a fee earner freed up for other work, a client pleased with the speed. And under the billable hour, that task now earns a fraction of the fee it used to.
New business intake has a quiet way of becoming the most important process nobody quite owns. It sits between the new business team, the fee earners, operations and IT, touching all of them and reporting cleanly to none. That isn't a flaw in any one firm, it's just the nature of the work.