Privacy Policy | Rising Tide AI

Who we are

Our website: rising-tide.ai
Company Name: Rising Tide AI Ltd
Company Number: 12582124
Registered Address: East Parade Chambers, 10-12 East Parade, Leeds LS1 2BH
E-mail: info@rising-tide.ai

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)
Usage data such as the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type, version and time zone settings, the location and information of your mobile device including a unique identifier

Cookies

We use cookies and Google Analytics to recognise you and/or your device(s) so that we can track session information relating to your visit such as page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse to and from pages.

You can configure your browser to refuse cookies or to indicate when a cookie is being sent. You will still be able to interact with our website, but some of the capabilities may be degraded.

View our Cookie Policy

How we get personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reason:

To contact you with marketing information or other promotional materials

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:

Your consent: You are able to remove your consent at any time. You can do this by contacting info@rising-tide.ai

We will only share personal information with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place as appropriate to protect the data and to comply with our data protection, confidentiality and security standards.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@rising-tide.ai if you wish to make a request.

How to complain

We hope you will never have to, but if you have any concerns about our use of your personal information, you can make a complaint to us at info@rising-tide.ai. We will investigate and respond to all complaints we receive.

You can also complain to the Information Commissioner’s Office (“ICO”) if you are unhappy with how we have used your data. Details of how to complain to the ICO are contained on their website at https://www.ico.org.uk.

Changes to the Privacy Policy

This Privacy Policy was last updated on 26th October 2023. We may amend this Privacy Policy at any time and the revised version will be effective when it is displayed here.

You should check this Privacy Policy periodically, and your continued use of this website and associated services will be deemed to constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make material changes to this Privacy Policy, we will notify you through the email address you have provided.