In our last blog article we asked the question as to whether the use of Artificial Intelligence (AI) in decisions that affect our everyday lives could lead to individuals being disadvantaged.

In our last post we started to discuss how Artificial Intelligence (AI) and automation can help the Social Housing sector. We talked about some of the challenges that the organisations in that sector have to overcome. In this second part we explore how AI can help overcome these challenges…

This is the first in a running theme of blogs that will focus on how AI is being used in different sectors.

We have found that the breadth, depth and application of AI and automation varies significantly from sector to sector…

Chatbots have been around for quite a while now, probably longer than many of us realise. Despite this, it is only in the last decade that they have really gained in popularity among users and businesses…

Artificial Intelligence (AI) has been in the public consciousness for decades. Probably not long after the phrase was coined by John McCarthy and others in 1955 it captured people’s imagination…

Providing great customer service has long been understood as central to the success of any business or organisation. From shop assistants providing helpful advice in person through to contact centres for phone and email contact, and, more recently, online through chatbots…

At the very real risk of taking something fun, applying Computer Science to it, and completely ruining it(🤓), this week we are taking a departure from our normal blog posts and looking at the science of Christmas…

Artificial Intelligence (AI) is in an exciting time. Advancements in computing power and cloud services have meant that data can be processed on massive scales allowing it to be utilised for AI tools available to organisations of all shapes and sizes…

Amazon Web Services (AWS) are investing heavily in their Artificial Intelligence offerings…

As we have stated many times in this blog, the use of Artificial Intelligence (AI) and intelligent automation is growing. In some sectors this appears to be at an exponential rate and as a result some are leading the way faster than others…

In the 1980s and early 1990s the Artificial Intelligence (AI) industry experienced two “winters”; where the hype had overtaken the reality, confidence dissipated and with-it investment…

Enabl AI have been accepted on to the G-Cloud 12 framework as a provider of cloud software…

The area of Artificial Intelligence (AI) has grown exponentially over the past few decades. From its initial inception in the 1950s and through two downturns, we are now in a new heyday with technology and ideas developing all the time…

Customer engagement and customer experience has never been more important. Advances in technology, the rise in social media, ever increasing expectations and more choice every day have meant that customers are more discerning than ever…

This is Part 2 of a two-part blog post exploring prediction accuracy in Artificial Intelligence and Machine Learning…

We are proud to announce that Enabl AI has been profiled on the Government Business website as part of their focus on G-Cloud 12 and Small to Medium Sized Enterprises (SMEs)…

We are often asked about different Artificial Intelligence and Machine Learning algorithms, and how accurately we might be able to predict future outcomes based on past data…

So, we were looking for a way to test the conversational flow of our chatbots that we are developing with Google’s Dialogflow…

These are exciting times in the world of Artificial Intelligence (AI) and automation. During the early 90s confidence and investment in the potential of AI dropped significantly…