MatterFact Product Overview
See exactly what your clients would see.
MatterFact gives your clients a live view of their case, under your firm’s brand, with every update pulled straight from your case management system. The overview pack shows how it works, what your clients get, and what it means for your referrals, repeat work and fee-earner time.
For your Clients
what your clients get
Progress they can follow
A full case overview, a live timeline and every key date in one place, updated as the case moves.
A clear view of what's needed from them
Outstanding tasks, ID and AML checks, and onboarding forms they can complete on their phone in just a few minutes.
Costs they can understand
What’s been accrued, what’s pending and what’s coming up, with secure payment of fees or money on account inside the app.
One place to talk to their solicitor
Secure messaging, shared case files, and the details of everyone involved in their case.
For Your Firm
what it means for your firm
Fewer "any update?" calls
Over 1 in 4 clients regularly chase their solicitor just to find out what’s happening on their case*. When the answer is already in the app, that time goes back into casework.
Clients who come back and refer
A client who can see their case moving trusts that the firm is on top of it, and that trust is what drives repeat instructions and recommendations.
Your brand, front and centre
MatterFact is fully white-labelled, so every login, update and message carries your firm’s name.
Nothing extra to maintain
It connects into the case management system your firm already uses, so fee-earners keep working exactly as they do today.
*YouGov survey of 1,021 UK adults who have used a solicitor, fieldwork 24 July-5 August 2026. Commissioned by Rising Tide AI.
inside the pack
- The everyday gaps in client communication that cost firms referrals
- All key MatterFact features and what each one gives your clients
- How MatterFact connects with your existing systems
- Where it makes the biggest difference, and where it might not be the priority yet
Get the MatterFact Overview pack
We'll email it straight to you.
A short read, and easy to forward to the partners and practice managers who’ll want a say.
Work With Us
Want to see it with your own cases in mind?
We'll walk you through MatterFact using your firm's case mix and systems.